About the RoleA confidential organization is seeking a Support engineer to deliver high-touch technical support to senior business leaders and ensure seamless technology experiences across office, remote, and travel environments. This role is the visible face of IT, providing expert troubleshooting, proactive solutions, and personalized service to high-profile users. ResponsibilitiesExecutive Support Provide 24/7 personalized support to senior executives and stakeholders Tailor solutions to individual preferences and handle urgent requests Lead executive-focused tech initiatives and manage communications around changes Travel to offices, residences, and client sites as neededDesktop & Mobile Support Troubleshoot issues across Windows, MacOS, an